Infrastructure Management
Infrastructure Management is a capital and resource intensive proposition, which does not form part of the core business of most organizations.
Assyst provides an entire package of Remote Infrastructure Management Services, which include Server Monitoring and Management, Network Monitoring and Management, Security Services and Helpdesk Services.Our Remote Infrastructure Management Service requires little capital expenditure, and translates into significantly lower TCO for its customers, while maximizing the performance, availability and security of existing infrastructure, enhancing service levels and improving end-user response time through proactive management.
Remote Infrastructure Services
SODTech is a leading and focused provider of Remote Infrastructure Management (RIM) or IT Infrastructure Management Services (IMS) to businesses across the globe. SODTech IMS services help businesses manage risk and control costs by reducing total cost of ownership, speedy deployment, standardizing support processes and letting the business focus on its core competencies. These services address the requirements of organizations for effective monitoring and management of their infrastructure including servers, operating systems, networks, database, application, storage etc.
From the data-center to the cloud, from physical desktops to cloud instances, We continuously monitors every aspect of your company's IT Asset. Our certified and experienced engineers automate and optimize your IT environment to minimize fault occurrences, and maximize network up-time.
What we assure upon the SODTech RIM or IMS services:
Basic Infrastructure Availability Monitoring Services
- 24x7 Monitoring of IT Infrastructure and Applications
- Selection and Deployment of Tools (onsite and offsite)
- Definition of performance thresholds for monitoring
- Alert Notification of incidents and threshold violations
- Availability Report and historical pattern analysis
Remote Infrastructure Management (RIM) Services
- Remote Systems / Servers / Database and Application Management
- Remote IT Service Desk
- Voice / Email / Chat based support to users
- Establishment of service desk for call logging / tracking
- Call Coordination - optional multi-lingual support
- End User Support for desktop / laptop / mobile computing devices
System Integration Services
- Designing System Solutions Architecture
- Evaluation of IT Hardware / Software Components
- Facilitating procurement and supply of Hardware and Software
- Integrating Hardware & Software Components for Applications
- Network Integration
- Project Management for System Integration
Help Desk Services
Help Desk Services offers a wide range of computing, technical, and information services. Help Desk Services provides the first line of technical. We are committed to providing you with the highest level of technical support and answers to your questions. Help is available at our staffed Help Desk counter, by phone or email.
HelpDesk Services offers computer and network support company serving homes and businesses. We specialize in providing the best and fastest solutions to any computing related problems that you may experience. If you are a home user, run a home office or are a business that does not have it's own support staff, HelpDesk Services can deliver professional and timely support services that will have you back up and running as quickly as possible. From virus removal and data retrieval, software and hardware repairs, new PC sales, networking and PC security to full service problem solving and beyond, Help Desk Services provides the answer to all of your computer support needs. Turn downtime into uptime with HelpDesk Services;
Virtualization
Virtualization is a method of running multiple independent virtual operating systems on a single physical computer. It is a way of maximizing physical resources to maximize the investment in hardware. Since Moore's law has accurately predicted the exponential growth of computing power and hardware requirements for the most part have not changed to accomplish the same computing tasks, it is now feasible to turn a very inexpensive 1U dual-socket dual-core commodity server into eight or even 16 virtual servers that run 16 virtual operating systems.
Virtualization technology is a way of achieving higher server density. However, it does not actually increase total computing power; it decreases it slightly because of overhead. But since a modern $3,000 2-socket 4-core server is more powerful than a $30,000 8-socket 8-core server was four years ago, we can exploit this newly found hardware power by increasing the number of logical operating systems it hosts. This slashes the majority of hardware acquisition and maintenance costs that can result in significant savings for any company or organization.
We offer support in implementing the following:
Server Virtualization
- You plan to virtualize your servers, but then you want to know exactly what benefits it can deliver.
- We can analyze your environment and deliver tangible reports.
- These contains things like the number of hardware servers you still need after the virtualization process, but also which savings you gain in terms of power and cooling consumption.
Physical to virtual
If there is a a consolidation plan, it must be executed with the proper tools. We can give you advise what is best foryour environment, and of course implement that for you.
Health Check
Whether your environment is set up physically or virtually, there will always be aspects that are still not optimally tuned. In case of an environment of 50 workloads, we need about 3 days to show you where there are opportunities to improve your efficiency.
Proof of Concept (PoC)
The literal definition is: "a basic implementation to show that the proposed solution can be used practically". In many cases, we discuss a PoC in our conversations. It is illogical to invest in a solution/concept before it is tested in your specific situation.
Client Speaks
David Hilger, Romance Squared

"SOD Technologies has played a crucial role in delivering projects that will improve our revenue ..."
Biju John , Ganga Travels

"SOD Technologies played a pivotal role in making us faster and to be agile in the industry."
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